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Monday, November 14, 2011

A Remarkable Experience of Getting Technical Help

It was a hectic day for me yesterday despite of coming back a little early from my office. Apart from doing a full time job for my organization, I am an active member of a social welfare organization, where my job is to send latest updates or events through Internet to the various users. I just wanted to finish my work quickly, as I was supposed to watch a movie with one of my friends that night. But, I did not know that I had to face some technical challenges associated with my PC that day. It was showing an error message, which stopped me to update the virus definition database of my security software, which is one of the most important measures to keep the data secure. I already heard lots of affirmative stories about the efficiency of Mcafee support, so finally dialed Mcafee number for obtaining technical assistance. Believe me guys, it was a remarkable experience I ever had from any of the technical support service providers till now. I just explained the issue to that skillful technician, and permitted him to establish a remote connection to my system. Trust me! He made quick modifications on my system, and it was back to normal within no time. He made me smile within minutes.
Mcafee help technicians are great in respect to issue resolution as well as talking over the phone, according to my personal experience, they believe in fixing the issue within one go, and make sure that the technical difficulty should not be repeated again, which really impressed me allot. I was overwhelmed with their fast response time, so I extended the warranty of my machine for another two years. Before selling me the extended warranty, the resolution expert educated me about all the benefits of the warranty and took the payment through a secure payment gateway. Now, I can proudly say that my system is protected against all the Internet threats.

Monday, November 7, 2011

The Skilled Technician Truly Helped Me to Come out Of My Laptop’s Virus Issue

Until that day I had no issue with my system ever. But, on that day I was travelling in a train, and was supposed to meet one of my customers for a business meeting. I am running a business of textile for years, and save most of my useful data such as images, presentations and other documents on my laptop, which are required for finalizing various deals. I was preparing my presentation that I had to deliver that day, but all of a sudden, I was encountered with a nasty message on my laptop’s screen stating “Your system is affected by a virus”.
I got nervous, and my head was spinning round and round, just like a whirlpool, and on top of that, I did not have antivirus installed on my system, which made the issue even worse. I tried to install some security software applications after reading numerous antivirus reviews on some of the technical websites, but there was no outcome. It was an emergency, as it could hamper my business too. So, I did not want to take a chance and immediately called one of the third party technical support service providers to get the issue resolved quickly. Trust me guys! Their antivirus support technicians work like magicians, and are equipped with highly advanced tools. One of their resolution experts, took a remote session of my system with my permission, and quickly installed free antivirus software on my laptop, and removed some of the hazardous viruses. After installation, he further configured it too, and was educating me about the same over the phone simultaneously. Apart from technical expertise, he was great in respect to communication, which helped me to make him understand my system’s issue with less time. Thanks to their Antivirus help department, as my system’s issue was properly handled, and started working even better than before. Cheers!

Monday, October 31, 2011

Fastest Way for Uninstalling Avg Security Application

Antivirus Support
Who knows the importance of security software better than me? I am a live victim of an online identity theft, which took place a couple of years back on my system. It really offended many resources of my company, and I kept blaming myself for such a longer period of time, as I never used to understand the importance of a quality antivirus software application in the past. But now, I have been using AVG security application since then, thanks to AVG help, everything is working flawlessly.
Due to some security reasons, I wanted to reinstall a latest version of my security software by deleting the older one last week. So, I removed that from my system’s control panel, but unfortunately, it was displaying an error message while initiating the removal process. Frankly speaking! I have very limited technical knowledge, but still tried to search troubleshooting steps from various websites and help applications, but my system’s issue still remained the same. It was disturbing! But, thanks to one of my friends, who is working as technical expert for a technical support service provider. He quickly understood the issue and downloaded an antivirus removal utility from one of the AVG support websites. He started the removing process with that *.exe file, and trust me folks! The security software was removed at a lightning fast speed. I finally realized that I should have called him on the same time, when I came across with the error, rather than scratching my head for a long time to resolve the issue.
But, I don’t want you guys to waste your valuable time on the same matter, so if some of you are encountering the same issues, the best fix will be to download an uninstallation utility from AVG’s website, which will completely remove this security software from your system.